Below are some of the most commonly asked questions. Please don't hesitate to call or email us if you have more questions regarding your claim. Click here for our contact information. General FAQs Who is AIICFL? AIICFL is American Integrity Insurance Company of Florida- part of American Integrity Insurance Group headquartered in Tampa, Florida. The Florida Office of Insurance Regulation issued American Integrity's Certificate of Authority to do business on September 13, 2006. The consent order to assume policies from Citizens was signed on January 30, 2007, and American Integrity assumed over 70,000 policies from Citizens Property Insurance Corporation. We are a mangement team of insurance professionals with in-depth experience in the homeowners market and manufactured housing. We are committed to providing you with an exceptional level of service. Our customer service representatives can be reached from 7:00 am to 9:00 pm, Eastern Standard Time, Monday through Friday at 1-888-359-5515. What is the financial security of American Integrity? The Florida Office of Insurance Regulation (OIR) has strict regulations regarding a company's financial condition and the financial capital required to start a new insurance company. American Integrity has also received an Exceptional Financial Stability Rating ® from Demotech, Inc. Click here to visit the Demotech website.