Q. Who is AIICFL?
A. AIICFL is American Integrity Insurance Company of Florida- part of American Integrity Insurance Group headquartered in Tampa, Florida. The Florida Office of Insurance Regulation issued American Integrity's Certificate of Authority to do business on September 13, 2006. The consent order to assume policies from Citizens was signed on January 30, 2007, and American Integrity assumed over 70,000 policies from Citizens Property Insurance Corporation. We are a mangement team of insurance professionals with in-depth experience in the homeowners market and manufactured housing. We are committed to providing you with an exceptional level of service. Our customer service representatives can be reached from 7:00 am to 9:00 pm, Eastern Standard Time, Monday through Friday at 1-888-359-5515.

Q. What is the financial security of American Integrity?
A. The Florida Office of Insurance Regulation (OIR) has strict regulations regarding a company's financial condition and the financial capital required to start a new insurance company. American Integrity has also received an Exceptional Financial Stability Rating ® from Demotech, Inc. click here to visit the Demotech website.

Q. Has American Integrity met all of the OIR's financial requirements and received a Certificate of Authority?
A. Yes, in fact, American Integrity has doubled the minimum capitalization requirements.

Q. Will mortgage companies accept the American Integrity policy?
A. American Integrity has received a preliminary Demotech Financial Stability Rating® of A, Exceptional (provisional). According to Demotech, Demotech Financial Stability Ratings® of A or better are accepted by Fannie Mae, Freddie Mac, and HUD. Please visit the Demotech website for more information. For more detailed financial information, please click here.

Q. Can you tell me more about American Integrity's reinsurance program?
A. American Integrity's reinsurance program will minimizes catastrophe exposure by transferring the risk to a consortium of reinsurance companies. All companies providing reinsurance to American Integrity will have a rating of A or better. American Integrity will also have protection from the Florida Hurricane Catastrophe Fund. The company is managed by an experienced executive team well seasoned in and committed to the manufactured housing and homeowners market. American Integrity pledges to be responsible underwriters in all facets of our business- from claims adjudication, policy administration, reinsurance placement, and all other components of our business. Please click here for more information regarding American Integrity's reinsurance program.

Q. Why has my premium gone up so much? I can't afford these premiums.
A. Premiums have risen for many reasons. The issue causing the greatest increase has been the cost of reinsurance. Reinsurance is insurance that insurance companies buy to make sure they have enough money to pay claims. When the 2004 and 2005 storms hit Florida, all the property insurance companies in Florida paid out a total of almost $40 billion dollars in claims. Much of that money came from reinsurance companies.
In the beginning of 2006, the reinsurance companies increased their costs to insurance companies in anticipation of the next few year’s hurricanes. Florida was lucky in 2006 because there were no storms, and we are hopeful that will be the case in 2007. However, you are probably aware; there was a tornado that went through central Florida on Friday, February 2, 2007. The recent legislation, which was signed by Governor Crist on January 25, 2007, changes Florida’s insurance laws in order to try and reduce insurance premiums.

Q. I saw in the news that some insurance companies are pulling out of and/or cancelling their Florida policies. What makes American Integrity want to do business in Florida? Why would I think that you will keep me as a policyholder?
A. Many insurance companies are looking at all the policies they have in order to decide how better to manage them. Because of that, many are making significant changes to their existing businesses. Because American Integrity is a new company, we are able to put processes in place that already contemplate some of the challenges in Florida. We are a solid company with a tremendous commitment to policyholders. American Integrity believes that Florida is a good place to grow an insurance company, and we have the right team in place to provide outstanding customer service our policyholders. We are here to stay.

Q. Does American Integrity offer a payment plan?
A. American Integrity will offer quarterly, semi-annual, and annual installment payment plans to assist you with budgeting your premiums.

Q. Does American Integrity write policies other than those taken out of Citizens Property Insurance Corporation?
A. Not at this time. However, American Integrity is planning to write other policies by the 1st quarter of 2008.

Q. Will American Integrity be taking over additional policies from Citizens in the future?
A. We may elect to pursue additional takeouts. The Florida Office of Insurance Regulation has approved American Integrity to remove policies from Citizens through June, 2008.